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Outdoor Sensations
4596 Indianola Ave.
Columbus OH 43214
614-784-8585
   
 

Frequently Asked Questions:
 

Q:

How long have you been in business?
A: OSL has been in business since 1992, right here in beautiful Columbus, Ohio. We are
fully licensed and insured and members of the Better Business Bureau of central Ohio.
 
Q:

How do I sign up for a free lawn & landscape analysis?
A: Just click on the Free Lawn & Landscape Analysis icon to the left, or click on the Contact Us link and fill out the simple form. Someone will promptly be in touch with your free estimates and analysis. You may also call us anytime at (614) 784-8585 and we will be happy to answer any questions or concerns you may have.
 
Q:

Are your trucks and equipment professional and in good condition?
A: Yes. At OSL, our crews drive clean ‘cab-over’ work trucks, instead ’pick-up trucks’, outfitted with company logos so everyone knows it’s us driving down the road. Our equipment is state of the art and maintained on a daily basis, and our crews are polite, qualified, and outfitted in professional uniforms on all job sites at all times.
 
Q:

What if I’m not happy or have a concern?
A: No problem at all, just contact us and we’ll promptly be in touch to offer a solution or resolution to any problem or concern you may have. Our customers mean the world to us,
and we’ll do whatever it takes to keep them satisfied.
 
Q:

How often do you sharpen your mowing blades?
A: Every morning we replace all mower blades with new, sharpened blades, to insure our lawns are getting the cleanest, sharpest cut possible every time.
 
Q:

How do I pay for services?
A: Payments may be made in person during business hours at our office, and checks or money orders may be sent to:
OSL, Inc.
P.O. Box 14881
Columbus, Ohio 43214

We also now accept all major credit cards on-line, just click the PayPal image on the far left side or contact us for more information.
 
Q:

How long must I stay off my lawn after a lawn treatment?
A: OSL uses safe, effective, dry granular fertilization applications, which means you can be on your lawn right after we complete an application; however, liquid applications
of any kind need to dry before returning to the lawn, which may take several hours.
 
Q:

Are your lawn treatments safe for my family and pets?
 
A: Yes. OSL uses granular fertilizers from Lesco and they are not considered hazardous materials. Our fertilizers have slow-release nitrogen for better overall growth and color. We have never had any incident of any child, person, or pet being ill affected by our lawn applications. Even our herbicides and insecticides are classified as practically non-toxic. We do not believe in using a lot of chemicals, and we take pride in the overall IPM we incorporate for your lawn, and stand behind our successful results.
 
Q:

What about leaves?
 
A: We take care of them in the fall, no matter what! We have equipment to provide affordable and effective Fall Clean-ups on your property, and we will haul all debris away to a local compost facility for recycling. We even have a machine to suck up and haul leaves out of your curb, for communities with no city service.

Click here for a demo
 
Q:

What about your plant material on new installations?
 
A: Covered. Simply, we guarantee the life of the plant or tree, as long as we are allowed to provide the maintenance on it. All other plant material has a flat 2 year guarantee, no questions asked. We can provide such a strong plant material warranty because our nursery stock is top notch - bigger, better, healthier than the average retail plants.